Careers at Instant Support

Join our team of IT professionals and help build the future of technical support

Build Your Career With Us

At Instant Support, we're always looking for talented individuals who are passionate about technology and customer service. We offer competitive salaries, excellent benefits, and opportunities for professional growth in a collaborative environment.

Network Support Engineer

Faridabad, Haryana Full Time 2-5 years experience Competitive Salary

We are looking for a skilled Network Support Engineer to join our technical team. In this role, you will be responsible for maintaining and troubleshooting our clients' network infrastructure, ensuring optimal performance and minimal downtime.

Responsibilities:

  • Configure, maintain, and troubleshoot network equipment including routers, switches, firewalls, and VPNs
  • Monitor network performance and optimize as required
  • Respond to network-related incidents and implement solutions
  • Perform regular security audits and updates
  • Create and maintain network documentation
  • Collaborate with other IT teams to address cross-functional technical issues
  • Provide technical guidance to junior team members

Requirements:

  • Bachelor's degree in Computer Science, IT, or related field
  • 2-5 years of experience in network administration or support
  • CCNA certification (CCNP preferred)
  • Strong knowledge of TCP/IP, LAN/WAN protocols, and network security concepts
  • Experience with Cisco, Juniper, or similar networking equipment
  • Familiarity with network monitoring tools
  • Excellent problem-solving and analytical skills
  • Good communication skills and ability to explain technical concepts to non-technical users
  • Willingness to work in shifts and handle on-call responsibilities
Apply Now

Linux Systems Operator

Faridabad, Haryana Full Time 1-3 years experience Competitive Salary

We are seeking a Linux Systems Operator to manage and maintain our Linux-based server infrastructure. The ideal candidate will have a strong command of Linux systems and be able to ensure reliable operations of mission-critical services.

Responsibilities:

  • Install, configure, and maintain Linux operating systems
  • Perform regular system updates and security patches
  • Monitor system performance and troubleshoot issues
  • Implement and maintain backup and recovery procedures
  • Manage user accounts, permissions, and access rights
  • Create and maintain system documentation
  • Automate routine tasks using shell scripts
  • Support web services, databases, and other applications running on Linux

Requirements:

  • 1-3 years of experience in Linux system administration
  • Strong knowledge of Linux operating systems (Ubuntu, CentOS, RHEL)
  • Experience with shell scripting (Bash, Python)
  • Understanding of networking concepts and protocols
  • Familiarity with web servers (Apache, Nginx) and databases (MySQL, PostgreSQL)
  • Knowledge of virtualization technologies (VMware, KVM)
  • Basic understanding of container technologies (Docker, Kubernetes) is a plus
  • RHCSA or LPIC certification is preferred
  • Excellent problem-solving and analytical skills
  • Ability to work in shifts and handle on-call responsibilities
Apply Now

Why Work With Us

Career Growth

We invest in our employees' professional development through training programs, certification support, and clear career advancement paths.

Cutting-Edge Technology

Work with the latest tools and technologies in the IT industry to solve real-world problems for our clients.

Collaborative Culture

Join a supportive team that values knowledge sharing, teamwork, and mutual respect.

Comprehensive Benefits

Enjoy competitive salary, health insurance, retirement plans, paid time off, and other employee perks.

Work-Life Balance

We understand the importance of balance and offer flexible work arrangements when possible.

Diverse Environment

We celebrate diversity and create an inclusive workplace where everyone can thrive.

Our Hiring Process

1

Application

Submit your resume and cover letter through our online form or via email.

2

Initial Screening

Our HR team will review your application and conduct a preliminary phone interview.

3

Technical Assessment

Complete a skills assessment or technical challenge relevant to the position.

4

Interview

Meet with the hiring manager and team members for a detailed discussion.

5

Offer

Successful candidates will receive an offer letter with all employment details.

Apply Now

Please fill out the form below to apply for your desired position. We'll review your application and get in touch if there's a good match.

Frequently Asked Questions

What is the typical interview process like? +

Our interview process typically consists of an initial phone screening, followed by a technical assessment relevant to the position. Successful candidates will then have one or two rounds of interviews with the hiring manager and team members. The entire process usually takes 2-3 weeks.

Do you offer remote work opportunities? +

We have a hybrid work model for many positions. Depending on the role and team requirements, we offer flexibility between working from our office in Faridabad and working remotely. Some positions may require regular on-site presence due to the nature of the work.

What benefits do you offer to employees? +

We offer a comprehensive benefits package including health insurance, retirement plans, paid time off, professional development opportunities, certification reimbursements, and performance-based bonuses. We also organize team events and provide a positive, collaborative work environment.

Is there opportunity for career growth? +

Absolutely! We believe in promoting from within and helping our employees grow in their careers. We provide regular training and development opportunities, mentorship programs, and clear paths for advancement. Many of our senior staff started in entry-level positions and grew with the company.

What if I don't see a position that matches my skills? +

We're always interested in connecting with talented individuals. If you don't see a current opening that matches your skills but believe you would be a great addition to our team, you can submit an open application. We keep these applications on file for future opportunities.